FAQs
Find answers to your questions about our products, orders, and more.
Orders & Payments
How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. We accept major credit cards and other payment methods at checkout.
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible if you need to make changes.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and other major payment methods. All transactions are secured with SSL encryption.
Shipping & Delivery
How long does shipping take?
Standard shipping typically takes 7–14 business days depending on your location. Expedited options may be available at checkout.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.
How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this to track your package in real time.
Products & Compatibility
Are your products compatible with smart home systems?
Most of our smart lighting products are compatible with Amazon Alexa, Google Home, and Apple HomeKit. Please check individual product pages for specific compatibility details.
Do I need a hub to use your smart lights?
Most of our products connect directly via Wi-Fi and do not require a separate hub. Some products may require a controller — this will be clearly noted on the product page.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy for unused items in original packaging. Please visit our Returns & Refunds page for full details.
Do your products come with a warranty?
Yes, all our products come with a 12-month warranty against manufacturing defects. Please contact us if you experience any issues.